We like to think that we take a unique approach to supporting our clients' needs. This approach is a simple one: fix the problem at hand, while doing everything possible to prevent future problems as well. Our proactive approach is not only more cost effective in the long run, but also keeps your business running as efficient as possible in the short term.
Many service providers are instead only reactive to situations. They fix only the problem at hand, and do nothing to anticipate or prevent future problems. They may even try to sell a "proactive" monitoring service. Unfortunately, this too only allows them to react faster to an issue after it occurs.